Currency
- What is Klarna?
- Who can use Klarna?
- How does Pay in 4 work?
- Is there any interest or fees with Pay in 4?
- What payment methods are accepted?
- Does Klarna do a credit check?
- How do I manage my payments?
- How do I report a return?
- What if something goes wrong?
- How do I contact Klarna?
What is Klarna?
Klarna is a buy now, pay later service that lets you split your purchase into manageable payments.
back to topWho can use Klarna?
To be eligible to use the Klarna Shopping Service you must: Be a resident of the United States or its territories, be at least eighteen years old or of legal age in your state of residence, have a valid card/bank account, have full legal capacity to enter into a contract, accurately provide your true and correct personal details, and be able to receive security verification codes via text message.
back to topHow does Pay in 4 work?
Pay in 4 splits your purchase into 4 interest-free payments, charged every 2 weeks. The first payment is taken when your order ships, and the remaining three are automatically charged to your card every 2 weeks after that.
back to topIs there any interest or fees with Pay in 4?
Pay in 4 is interest-free when you pay on time. Late fees may apply if your payment isn't collected after multiple attempts.
back to topWhat payment methods are accepted?
You can pay with a credit card, debit card, or bank account.
back to topDoes Klarna do a credit check?
Pay in 4 requires a soft credit check through Klarna, but does not affect your credit score.
back to topHow do I manage my payments?
You can view your payment schedule anytime through the Klarna app or website. Your account shows orders, due dates, and amounts, so you can stay on top of your payments.
back to topHow do I report a return?
Please follow Klarna's return instructions in order to receive support and get your payment paused. If you report a return, Klarna Buyer Protection promises to hold your payment for 21 days. These 21 days are to ensure that the store has enough time to process your return.
back to topWhat if something goes wrong?
Klarna offers buyer protection to help you if you have a problem with a purchase. For more information visit the Buyer Protection Policy.
back to topHow do I contact Klarna?
You can reach Klarna's customer service 24/7 via live chat in the Klarna app, by phone at (888) 518-2771, or by visiting https://www.klarna.com/us/help/.
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