A message to our customers about the Coronavirus.

Update: We are open

Our website, distribution centers and customer service are open and operational.

In these uncertain times, the safety and well-being of our customers and employees remain our top priority.

As the Coronavirus (COVID-19) continues to affect our communities, we want to share some immediate steps we have taken to help keep our customers and employees safe and healthy.

Like many others, our teams are closely following guidelines from the CDC, WHO, and other local and national health organizations. We continue to receive the most up to date information and we have taken the following actions to date:

  • We're monitoring our distribution centers to ensure all the right cleaning supplies are always stocked and used to it's full capacity.
  • Increased frequency of sanitation and cleaning of all our distribution centers and especially in high traffic areas.
  • All employees have been recommended to take precautionary health measures, including frequent hand washing and sanitation, staying home when sick, social distancing, and pausing all non-essential travel.

Thank you for being a loyal customer and we hope you and your families are safe and healthy.

Accessibility

FragranceNet.com is committed to ensuring that its website and mobile app are accessible to people with disabilities.

If you have difficulty using or accessing any part of our website or mobile app, please feel free to email us at info@fragrancenet.com. You may also call us at 1-800-727-3867 (toll free in the U.S.) or 631-582-5204 (Outside U.S.), Monday thru Friday between the hours of 9 AM and 5 PM Eastern Time. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you and consistent with our legal obligations and applicable law.

We are proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone. We view keeping our site accessible as an ongoing effort and we are continually seeking solutions that will allow all areas of our website to comply with W3C WAI’s Web Content Accessibility Guidelines 2.1, Level AA.

Please contact us at info@fragrancenet.com. if you have any feedback or suggestions as to how we could improve the accessibility of this website.