Subscription Faq

Frequently Asked Questions about Fragrances:

About PURPL LUX – a fragrance subscription service

Purpl Lux is a monthly fragrance sampling subscription service. Discover 5 new scents each month hand picked from our beauty experts.

By joining the Purpl Lux subscription service you agree you are purchasing a continuous subscription, and that you will receive deliveries and be billed to your designated payment method monthly. Plans automatically renew. You may cancel your automatic subscription renewal any time by emailing us at subscription@fragrancenet.com or by using the self-service tools located in the account section.​

How much does my subscription cost?

Just $7.95 per month and shipping is FREE. Cancel anytime.

What will I receive?

Each month, you will receive a box with 5 fragrances samples (minis or vials). Perfect to try, perfect for travel, makes a perfect gift.

When will I receive my first subscription shipment?

Your first subscription shipment will arrive within 3-7 business days of placing your subscription order. Future subscription shipments will arrive once a month around the day you placed your initial subscription order.

Shipping

Shipping is FREE on all subscription orders. Subscriptions are only eligible to be shipped to the contiguous U.S.

What happens if I haven't received my order?

If you do not receive your subscription order just email us at subscription@fragrancenet.com or call us at 1-800-PARFUMS (727-3867)

Payment/Subscription

How long does a subscription last?

Purpl Lux is a monthly subscription service with no long term commitment. You can cancel your subscription at any time (up to 48 hours before dispatch of your next monthly subscription) by contacting us at: subscription@fragrancenet.com or call us at 1-800-PARFUMS (727-3867)

(Just have your order number and email address ready)

How can I update my subscription details?

Log into your account at our signin page.

If you have forgotten your password, click here to reset it.

Details about your subscriptions may be updated with the following links:

What payment methods can I use for my subscription?

We accept Visa, Mastercard, American Express, Discover & PayPal.