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Purpl Rewards FAQs
Purpl Rewards FAQs
What is
Purpl Rewards
?
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How does it work?
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How do I sign-up for
Purpl Rewards
?
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Who is eligible to join?
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After I make a return, what happens now?
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Can I combine accounts?
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How do I update my info?
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Does my membership ever expire?
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Can I cancel my membership in the Program?
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What happens if I opt-out of marketing communications?
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Do I have to be signed up for marketing emails or mobile (SMS) texts to be a member?
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Where can I get full details on the program?
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How do I earn points?
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What items do not qualify for earning points?
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How are points calculated for a purchase?
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How do I earn birthday bonus points?
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Can I transfer my points to another account?
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Can my points expire?
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How do I level up to a new tier?
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Does my tier level ever expire?
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Is there a maximum number of points you can earn?
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When will my points show up?
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What happens to the points I've earned when an order is cancelled?
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What do I do if I am missing points?
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What happens if I used Guest Checkout?
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When will I receive my points for writing a review?
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Can rewards be combined with discounts?
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What rewards can I earn?
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How do I redeem points for rewards?
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Is there a maximum number of rewards I can redeem?
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Can I return a product reward?
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What happens if my order purchased with a reward offer gets cancelled?
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